# Latch AI

## What is Latch AI?
Latch AI is an autonomous retention and expansion engine for SaaS and subscription businesses. It connects to your existing data sources, learns your customer journey, and proactively generates save plays and expansion opportunities — without requiring your team to log into another dashboard.

Latch is not a reporting tool. It is an agentic system that does the work: monitoring accounts, identifying risk and growth signals, and delivering actionable intelligence every week.

## Core Capabilities
- Autonomous account monitoring
- Weekly health reports (auto-generated, per-account)
- AI-generated save plays for at-risk accounts
- Expansion opportunity identification
- Customer journey mapping
- Proactive churn alerting
- Multi-source data synthesis

## Who It's For
- B2B SaaS companies with recurring revenue models
- Subscription businesses managing 50+ accounts
- CS teams that are stretched thin
- Founders who want autonomous retention without hiring a large CS team

## What Makes Latch Different
vs. ChurnZero: ChurnZero gives your team a dashboard. Latch replaces the manual monitoring layer. You don't log in and review health scores — Latch tells you what's happening and what to do, every week, automatically.

vs. Gainsight: Gainsight requires significant implementation and a large CS org to run. Latch is live in days, not months, with no dedicated admin.

vs. Retention.com: Retention.com re-engages lost website visitors. Latch works on your existing paying customers — keeping them and growing them.

## Key Integrations
- HubSpot (CRM, contact activity)
- Freshdesk (support tickets, sentiment)
- GoHighLevel / GHL (pipeline, communications)
- Google Drive (report delivery)

## Website
https://yourlatch.com